Frequently Asked Questions
1. Why at-home testing?
KnowingLabs allows you to conveniently order any test at any time from the convenience and privacy of your home, allowing you to avoid trips to the doctor's office and unnecessary waiting time. The At-Home kits we provide contain all the necessary supplies and instructions to make collecting your own sample, fast, simple, and secure.
2. Why prioritize wellness and balance?
In order to achieve optimal performance in your personal and professional life, all your body's systems need to be balanced and in harmony with each other. Mental, physical, emotional, and sexual health should be balanced, valued equally, and regularly checked.
3. What is the KnowingLabs difference?
We are not a marketing tool, we are an actual Highly Complexity CLIA licensed laboratory with more than 10 years of experience serving a community of patients and medical providers in different states of the country.
Beyond a laboratory, we are a community of like minded people interested in supporting each other in our journey to not just thrive but excel in the performance of each area of body.
4. Is my test covered by my insurance?
We don't bill insurance directly, but you can submit proof of your payment to your health insurance company for reimbursement according to your health plan benefits. You can also use your FSA or HSA account to purchase your kit.
5. I am a healthcare professional, is KnowingLabs an alternative for my practice?
Yes, we work with functional medicine physicians, anti-aging doctors, dermatologists, and chiropractors among other healthcare professionals to support the needs of their patients.
Please contact us at firstname.lastname@example.org to inquire how we can support your practice.
6. Is KnowingLabs testing available in all USA?
KnowingLabs provides service in 46 states. Due to regulations, New York, New Jersey, Rhode Island, and Maryland are unfortunately not included in our service area.
7. How can I contact you for any questions not included here?
We would love to hear from you! Please send an e-mail to email@example.com with any inquiries you have.